Pronto Plumbing & Drain – Terms & Messaging Policy

Terms & Conditions

You agree to receive informational messages (appointment reminders, account notifications, service reminders, customer care, and marketing, etc.) from Pronto Plumbing & Drain. Message frequency varies. Please refer to our Privacy Policy at https://prontoplumbing.com/ for more details.

Messaging Policy

Verbal Opt-in

Pronto Plumbing & Drain will collect opt-in consent verbally from customers. Customers may opt in to receive messages either in person at our physical location or during a phone conversation.

When a customer is registered for the first time and provides a phone number, staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.

Customers will be verbally informed of the following:

• “Message and data rates may apply.”
• “Message frequency may vary.”
• “You can text HELP for support or more information and STOP to unsubscribe at any time, after which no further messages will be sent.”
• “Your information will not be shared with third parties.”

Website/Online Opt-in

By submitting this form and signing up for texts, you consent to receive text messages from Pronto Plumbing & Drain at the number provided, including messages sent by autodialer. Consent is not a condition of purchase.

• Charges: Msg & data rates may apply.
• Frequency: Msg frequency varies.
• Opt-out: Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available), and no further messages will be sent.
• Support: Reply HELP for help.

Privacy Guarantee: Information will not be shared with third parties.