Ask These 5 Important Questions Before You Set Your Appointment!
You know it’s going to happen sooner or later: You need to find a plumber… fast. But you don’t want to be taken advantage of on price, quality or service. Before you hire any plumbing service company, ask them the following questions:
1: Have you ever done this kind of plumbing job?
You certainly don’t want a plumber who doesn’t know a shutoff valve from a hose bib, and you don’t want one who is unfamiliar with your type of plumbing project. If you feel like you’re getting the runaround, go with your gut and continue your search.
2: How soon can you resolve my plumbing problem?
When you have a plumbing emergency, you need someone… well… yesterday. If a plumber can’t make it to your door within 24 hours, call someone else unless your plumbing situation can wait. (Most times, it cannot and should not.)
3: Who will be coming to my central PA home?
If a plumbing company won’t (or can’t) tell you anything about the service person who will be fixing your issue, you would be wise to think twice about hiring them. After all, if you can’t at least get a name, how can you feel 100% comfortable letting someone into your house?
4: How much do you estimate this plumbing job will cost?
Though we don’t suggest choosing a plumber based on price (it’s true that you get what you pay for), this is a question you really do need to ask. With that being said, remember that every job is different, so the estimate you get will likely be conservative.
5: If I hire your plumbing services, what warranties or guarantees do you offer?
Though no plumber can offer to be perfect, any reputable company will guarantee to complete the job to your satisfaction. It’s all about customer service. Period.
At Pronto Plumbing, we welcome any questions you have when you hire us to make your home’s plumbing problems disappear. Contact our team of white shirt experts operating in the central PA areas including Camp Hill, Mechanicsburg, Carlisle, Harrisburg and Hershey at 717-533-1057.
Top 5 Plumbing Problems Camp Hill Residents Trust Pronto to Fix:
- Clogged drains
- Leaky toilets
- Leaky faucets
- Water heaters
- Well pumps